For the first design sprint, I was able to tackle any problem as a first-time user and designer.
The on-boarding flow of connecting Mefluence to Instagram and Facebook is confusing and seems like a hassle to go through.
✷ The Challenge: How can we make the onboarding steps easier for users to comprehend and follow?
According to the Firebase data since our app launch, there is around an 86% drop-out rate from the beginning to the end of the sign-up flow.
✷ The description of the steps to connect Instagram and Facebook are too wordy. People might not really take the time to read through.
✷ The list of steps doesn't really guide the users to take action, instead throws bunch of information at them.
✷ Simplifying the steps to the easiest
✷ Break down the steps into actionable buttons to guide users one by one towards the sign up screen.
✷ Visualize the steps to guide users
✷ All users are working towards the same goal: connecting Mefluence to their FB page
✷ Simplify the number of clicks and screens
✷ Puts all users on the same progress line and leading them to complete each goal (have professional account and connect to fb page) at the end of each step
✷ Add an info button to help users learn why it is required for them to complete the steps
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